Privacy Policy for Decor By Little Loves

Effective Date: [23/07/2024]
Last Updated: [03/02/2025]

At Decor By Little Loves, your privacy is extremely important to us. We are committed to protecting the personal information of our customers, website visitors, and service users. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our balloon decoration and event planning services in Ghaziabad/Delhi-NCR.

By using our website or availing our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, we advise you not to use our services.
 

• Who We Are

Decor By Little Loves is an event planning and balloon decoration company providing creative decoration services for birthdays, anniversaries, weddings, corporate events, baby showers, and more. We operate in Ghaziabad and Delhi-NCR. Our goal is to make every celebration unique and memorable.

In providing these services, we may collect and process certain information to ensure a smooth, personalized, and secure experience for our customers.
 

• Information We Collect

When you interact with us through our website, booking forms, phone calls, WhatsApp, or social media, we may collect different types of information:

a) Personal Information

Full name

Contact number

Email address

Billing and delivery address

Event details (date, time, venue, theme)

Payment information (limited, see section 6)


b) Non-Personal Information

IP address

Browser type and version

Device type and operating system

Pages you visit on our website

Referring/exit pages

Time and date of visits


c) Sensitive Information

Generally, we do not ask for sensitive personal information such as Aadhaar, PAN, or banking passwords. However, if certain details are required for invoicing or compliance, they will only be used for that purpose with your consent.


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•  How We Collect Your Information

We collect your information in several ways:

1. Directly from you – when you make a booking, fill out a contact form, or communicate with us.


2. Automatically – when you browse our website, we use cookies and analytics tools.


3. Third-party sources – when you connect with us via platforms like Google, Instagram, Facebook, or WhatsApp.




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• Purpose of Collecting Information

We use your information for the following purposes:

To process bookings and deliver decoration services.

To communicate with you regarding event details, queries, and updates.

To provide payment options and send invoices.

To personalize your experience and recommend suitable decoration packages.

To send promotional offers, discounts, and updates (only if you consent).

To analyze website performance and improve customer experience.

To comply with legal and regulatory requirements.



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• Use of Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Remember your preferences and previous bookings.

Analyze traffic and improve site performance.

Display relevant ads or promotions.


You can control or disable cookies through your browser settings, but this may affect your experience on our website.


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• Payment and Financial Data

Decor By Little Loves offers multiple payment methods including UPI, QR code payments, bank transfers, and digital wallets.

We do not store sensitive payment details such as credit/debit card numbers or UPI PINs.

All transactions are processed securely through trusted payment gateways.

If you pay via QR code/manual payment, we may collect transaction details only for confirmation and record-keeping.



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• Sharing and Disclosure of Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

1. With service providers – such as delivery partners, decorators, or logistics teams to fulfill your booking.


2. For legal compliance – if required by law, government authorities, or to prevent fraud.


3. Business transfers – if our company merges, sells assets, or undergoes restructuring.


4. With your consent – when you allow us to share testimonials, photos, or event highlights.




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• Data Retention

We retain your information only as long as necessary to:

Fulfill the purpose for which it was collected.

Comply with legal and tax requirements.

Resolve disputes and enforce agreements.


Once data is no longer required, we securely delete or anonymize it.


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• Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or loss. These include:

Encrypted storage and secure servers.

Restricted staff access to personal data.

Regular monitoring and audits.


However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.


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• Your Rights

As a customer, you have the following rights regarding your personal data:

Right to Access – You can request a copy of the data we hold about you.

Right to Rectification – You can update or correct your personal details.

Right to Deletion – You can request us to delete your information.

Right to Withdraw Consent – You can unsubscribe from promotional emails/messages at any time.

Right to Restrict Processing – You can ask us to stop processing your data under certain conditions.


To exercise these rights, please contact us using the details below.


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• Third-Party Links

Our website may contain links to external websites or services (e.g., payment gateways, social media). We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before sharing personal information.


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• Children’s Privacy

Our services are designed for event bookings by adults. We do not knowingly collect personal information from children under 18 years of age. If we discover that a child has shared their details without parental consent, we will delete the information immediately.


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• Marketing and Communication

We may send you promotional emails, SMS, or WhatsApp messages about offers, packages, or new services. You can opt out at any time by:

Clicking the unsubscribe link in emails.

Replying “STOP” to promotional SMS/WhatsApp messages.

Contacting us directly to update your preferences.



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• Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. The revised version will be posted on our website with an updated “Last Modified” date.


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• Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you can contact us at:

Decor By Little Loves
📍 Location: Ghaziabad/Delhi-NCR
📧 Email: [contact@decorbylittleloves.in]
📞 Phone: [8287346967, 9310381061]
🌐 Website: [decorbylittleloves.in]


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• Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.